Privacy Policy

Curious Little Minds Psychology (S Finan & T Middleton)

We respect your privacy and follow Australian privacy laws when collecting, using, and storing your information. The below information is a summary, you can request our complete Privacy Policy via email at [email protected].

What we collect

We collect information needed to provide you with psychological services. This can include:

  • Your contact and personal details
  • Medical, developmental, educational, and family history
  • Notes from sessions, assessment results, and reports
  • Information from parents/carers, schools, support services, or other professionals (with your consent)
  • Website enquiry details and anonymous website usage data

How we use your information

We use your information to:

  • Provide therapy and assessments
  • Communicate with you, your GP, school, or other support people (with your consent)
  • Prepare reports and treatment plans
  • Manage appointments, billing, and Medicare claims
  • Meet legal and professional requirements

Keeping your information safe

Your information is stored securely in locked files or password-protected systems.
We keep records for the time required by law, then destroy them securely.

Sharing your information

We only share your information when:

  • You give consent to share it with someone involved in your care (e.g., a health professional, parent/caregiver, school, or support service)
  • We are required by law
  • There is a serious risk to your safety or someone else’s safety

Website privacy

Our website may contain links to other sites. We are not responsible for the privacy practices of other websites.
We may use analytics tools (e.g., Google Analytics) to track website usage. This information is aggregated and does not personally identify you. You can disable cookies through your browser settings.

Data breaches

If a data breach occurs that could cause serious harm, we will tell you and follow the Notifiable Data Breaches Scheme requirements.

Your rights

You can ask to access or correct your personal information at any time.

Complaints

Privacy concerns will be taken seriously and escalated to the Practice Directors.
Please email [email protected] with details.
If we cannot resolve your concern, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au or 1300 363 992.

Review of this policy

We review this policy regularly to make sure it meets current privacy laws.
The latest version is available on request.

Contact us
Email: [email protected]
Phone: 0490 437 094
Address: 83a Sturt Road, Dover Gardens SA